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Signs You Need a New Canadian Fulfillment Center

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Are you noticing delayed shipments and rising return rates due to wrong orders? It is time you must start looking for a new Canadian fulfillment center. 

Choosing the right fulfillment center is crucial for the success of your eCommerce business. Whether you’re a small startup or a large enterprise, the fulfillment process directly impacts customer satisfaction, order accuracy, and overall efficiency. Over time, your needs may change, and your current fulfillment center might not be able to keep up. In this blog, we will uncover all the reasons telling that it’s time to switch to a new Canadian fulfillment center. 

When Should You Switch to a New Fulfillment Center?

Girls walking in the fulfillment center

If you are experiencing these problems with your fulfillment partner, it is high time you start looking for new eCommerce fulfillment providers:

1. Inconsistent Performance

According to Gitnux, the cart abandonment rate of an average eCommerce store is 70% due to unreliable and inefficient fulfillment options. That said, one of the most obvious reasons that it’s time to switch to a new fulfillment center is inconsistent performance. If you notice a pattern of late shipments, inaccuracies in order fulfillment, or poor communication, it’s a clear indication that your current fulfillment partner is not meeting your needs. These issues can result in unhappy customers and damage to your brand reputation. So, start looking for other 3PL.

2. Limited Scalability

As your business grows, so should your fulfillment capabilities. If you observe that your partner fails to sail through the increased eCommerce activity, it is time to explore other options. 

A lack of scalability can hinder your ability to expand into new markets or take advantage of seasonal spikes in demand. With the right order fulfillment solutions and warehouse services, you will be able to generate higher profit. 

3. High Costs

Did you know that the average cost to fulfill an order is 70% of the average order value for an online retailer? The highest contributors to this cost are inefficient order splits and returns. Clearly, these costs are eating into your profits. So, to minimize these costs it is wise to choose a fulfillment partner that uses smart technology and optimized order fulfillment solutions. Choose a distribution center that offers competitive pricing and additional-added services that justify the investment.

4. Poor Technology Integration

Technology plays a critical role in the fulfillment process in today’s digital age. Integration of technology makes your order management process more efficient. However if your fulfillment services provider lacks the necessary technology & infrastructure, you will notice mismanaged inventory and order processing. Switching to a new fulfillment center with robust technology capabilities can streamline operations. This will lead to faster shipping and delivery times leaving customers more satisfied. 

Note: 70% of customers expect their orders to get delivered in the first week.

5. Lack of Flexibility

Flexibility is essential in eCommerce, especially when it comes to changing customer preferences and market dynamics. If your current fulfillment center is rigid and unable to accommodate special requests, custom packaging, or unique shipping requirements, it can limit your ability to adapt to changing circumstances. Switching to a more flexible Canadian fulfillment center can give you the agility you need to stay competitive in a fast-paced environment.

6. Unoptimized Packing Strategies

Out of many activities carried out at a warehouse, picking is the major contributor to determining the efficiency of a fulfillment center. Inefficient packing leads to delayed deliveries and increased return rates. This eventually leads to huge business losses.

Having a fulfillment partner that uses outdated processes or has poor technology, can ruin your brand reputation, causing you heavy financial losses. That said, partner with a fulfillment provider that uses effective ways and updated technology to keep track of inventory and warehouse operations.

7. Sustainable and Cost-Effective Packing 

Consumers have become increasingly conscious of environmental issues, leading to a growing demand for sustainable packaging solutions. Using pocket-burning packaging materials or failing to prioritize sustainability could alienate environmentally conscious customers. You are not harming the environment but your business as well with an increased carbon footprint. Switching to a new Canadian fulfillment center that offers eco-friendly packaging will benefit you in the long run.

Read Also: How to Choose the Right Canadian 3PL for your Shopify Store?

The Bottom Line

As per Schliechtriem, by 2040, more than 95% of purchases will be accomplished using eCommerce. So, if you are an eCommerce business owner starting or scaling it is very critical to choose the right fulfillment center at the right time. You must proactively address warehouse and shipping issues to ensure that your fulfillment operations continue to meet the needs of your growing business. Whether it’s inconsistent performance or lack of technology incorporation, don’t hesitate to explore alternative options that better align with your goals and objectives. Your customers and your bottom line will thank you for it.

Ready to Switch to a New Fulfillment Provider? Get in Touch with Shiptop

Shiptop sets itself apart by offering the most reliable and affordable shipping solutions through a combination of top-tier shipping services. Our strategic approach to fulfillment ensures that your direct-to-consumer eCommerce brand receives the best possible service.

Here’s why Shiptop is the ideal partner for your fulfillment needs:

  • Seamless Online Portal: With Shiptop’s intuitive and multi-channel online portal, managing your fulfillment operations has never been easier. From overseeing orders across multiple selling channels, whether B2C or B2B, to efficiently managing inventory, our proprietary solution gives you complete control of your business. Track shipments and returns with ease, all from one centralized hub.
  • Strategic Warehouse Locations: Shiptop’s network of warehouses spans across Canada and the United States. With our warehouse services in Toronto, Vancouver, and the United States, we strategically help our partners minimize shipping costs and transit times. This placement ensures that your customers receive their orders promptly and at the lowest possible cost. We tailor our strategies to enhance the overall experience of your customers.
  • Reliable Shipping Services: By leveraging a combination of shipping services, Shiptop delivers reliable and timely shipments to your customers. We work with trusted carriers to ensure that your packages reach their destination efficiently and securely.
  • Optimized Fulfillment Solutions: We always offer customized and flexible fulfillment solutions tailored to your specific needs. Whether you’re a small startup or a large enterprise, we design the optimum fulfillment strategy for you.

With Shiptop, you can trust that your fulfillment needs are in capable hands. Our commitment to reliability, affordability, and efficiency ensures that your customers receive a seamless shopping experience from checkout to delivery. Ready to elevate your eCommerce fulfillment? Contact Shiptop today to get started.

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