At ShipTop, we provide comprehensive fulfillment services for pet food and accessories with faster, more accurate picking & packing, as well as proper storage of your products. Preserving pet product quality and integrity is our priority, achieved with FIFO/FEFO inventory management, customized packaging, and temperature control.
With our automation technology and know hows, you can enable same-day fulfillment and cross-channel order tracking to enhance customer experience. Additionally, we provide returns management capacities and automated inventory alerts, as well as kitting, subscription box fulfillment, and quality checks.
To handle inventory efficiently and accurately, we automate our fulfillment operations. We use advanced software and hardware technologies to optimize the process of picking, packing and storing your inventory in the most efficient way.
Our support team is available for real-time updates through phone or email. Whether you need help with inventory or urgent order changes, we act swiftly to resolve issues and work closely with your brand to ensure seamless operations.
Our strategic partnerships with leading couriers like UPS, Canada Post, USPS, FedEx, and DHL allow us to offer competitive shipping rates. We also enable affordable shipping rates with strategic locations and technology picking the optimal warehouses.
With ShipTop you can enjoy cross-channel visibility of orders and statuses in real-time. Once you send us your inventory, you can access information at every stage – processing, picking, packing, shipping, and delivery – all in a convenient dashboard.
Timely delivery is a competitive advantage to those that can provide it. Our team is trained for speedy order management – and we partner with major carriers like UPS, Canada Post, OSPS, FedEx, and DHL to ensure fast fulfillment.
Not only do pet supplies have expiration dates, but they are subject to regulatory standards requiring proper inventory rotation. We follow FIFO to sell the oldest stock first, minimizing the chance of products expiring on the shelf.
We provide customizable packaging solutions, including boxes, mailers, custom tapes, and promotional inserts. In this way, we ensure that every order reflects your brand’s unique identity, creating a memorable unboxing moment that keeps customers coming back.
Certain pet products, such as probiotics, vitamins, and treats, require specific temperature conditions to maintain their quality. ShipTop offers temperature-controlled storage solutions to ensure that your products are stored in an environment that preserves their integrity. Our facilities are equipped to handle sensitive items, ensuring they reach pet owners in perfect condition.
A good returns policy is part of a successful brand; but its costs may be overwhelming without the right methods. At ShipTop, we keep track of inventory and maintain profitability when handling returns comfortably for the end customer.
Secure your business from stockouts on popular items. ShipTop operates a system with integrated automated inventory alerts to notify you when stock levels are lower-than-optimal, so you can take a proactive approach to inventory management and restocking.
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ShipTop works to enhance 3PL services with a personalized touch, while taking care of easier client onboarding. We connect with your online store (Shopify, Amazon, Etsy, etc.) to sync new products and orders, with order tracking data sent back to you. At the same time, your inventory is sent to ShipTop’s fulfillment centers ready for order processing. Once an order is received, we pick, pack and ship it as per your requirements.
We also offer options like inserts and marketing materials without added processing fees. Special needs like kitting and subscription box assembly are available via special project pricing.
No, ShipTop does not impose any monthly fees, hidden charges, or minimum spending requirements. We work with online merchants of all sizes and provide custom fulfillment solutions to meet their needs.
Yes. Providing personalized support is one of the pillars of our approach at ShipTop, so each client is assigned a dedicated account manager who will be a principal point of contact. They are also meant to ensure ShipTop has an understanding of your company’s needs, as well as address any questions or concerns along the way.
We allow for just about any type of custom and branded packaging (boxes, bags, custom tapes etc.) that you wish to use to enhance the customer shopping experience.