ShipTop is a leading eCommerce fulfillment provider offering customized logistics solutions for businesses of all sizes. We streamline the order fulfillment process, from inventory management to shipping, across North America.
ShipTop operates from strategically located fulfillment centers in Toronto, Vancouver, and Montreal, Canada, to offer fast, reliable services to our North American clients.
Yes, ShipTop has a direct integration with Shopify, allowing seamless order processing, inventory tracking, and shipping updates.
Yes, we integrate with multiple eCommerce platforms and marketplaces, enabling a unified fulfillment experience across all your sales channels.
Our digital platform includes order tracking, inventory management, batch order processing, and real-time updates, all designed to streamline and optimize your fulfillment process.
Orders placed before our daily cut-off time are fulfilled same-day, while others are shipped the following business day.
Yes, we provide international shipping options. ShipTop partners with trusted carriers like UPS, DHL, and FedEx to ensure fast, reliable shipping worldwide.
We work with a network of carriers, including UPS, FedEx, Canada Post, and USPS, to ensure reliable and efficient delivery options.
Simply fill out the form above and provide us with some information about your business and fulfillment needs. Our team will work with you to create a custom quote.
ShipTop does not handle last-mile delivery directly but works with last-mile delivery partners to ensure smooth delivery to the customer’s door.
Yes, ShipTop allows you to use your preferred carrier for specific orders, giving you flexibility based on your shipping needs.
ShipTop provides real-time inventory tracking and automated restocking notifications. Our system keeps you updated on inventory levels across all your sales channels.
FIFO (First In, First Out) moves older stock first, while FEFO (First Expired, First Out) is used for perishable items, prioritizing products based on expiration dates to keep inventory fresh.
Currently, ShipTop offers standard storage facilities, with plans to explore additional options based on client demand.
Yes, we provide options for custom packaging, including branded boxes, mailers, and inserts, to enhance your customer’s unboxing experience.
Absolutely. You can supply ShipTop with your preferred packaging materials to maintain consistency in your brand’s customer experience.
ShipTop offers sustainable packaging options upon request, in line with our commitment to eco-conscious practices.
ShipTop provides transparent pricing based on storage, handling, and shipping fees. Contact our team to get a customized quote based on your business needs.
ShipTop is flexible and works with businesses of all sizes, from startups to established brands. Contact us to discuss your specific needs.
Yes, ShipTop charges a nominal fee for handling returns, which includes inspection, restocking, and inventory updates.
ShipTop processes returns by receiving, inspecting, and restocking the items. Our system provides you with a report on return conditions for accurate inventory tracking.
Yes, our platform is set up to manage both returns and exchanges, making the process smooth for your customers.
ShipTop provides dedicated support through email and phone during business hours. Our team is here to assist with any inquiries about your orders, inventory, or shipments.
Yes, ShipTop assigns a dedicated account manager to larger clients, ensuring a personalized service experience and efficient issue resolution.
Yes, ShipTop strictly adheres to all North American warehousing and shipping safety standards, ensuring the security of your products.
ShipTop prioritizes data security, using advanced encryption and secure systems to protect your and your customer’s information.
Contact our team to discuss your fulfillment needs. We’ll guide you through our onboarding process and help integrate your eCommerce platform with ShipTop.
We offer competitive, transparent pricing, and depending on the service level, a setup fee may apply. Contact our team to learn more.
The onboarding process includes account setup, platform integration, and initial training, ensuring you’re fully equipped to use our services effectively.
