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Frequently Asked Questions

Our team of experts make it easy to book your LTL or FTL truckload! You’ll need to know the pickup address, drop-off address, and the number of pallets you have.

Have any questions? Just reach out to [email protected].

Drayage is the process of transporting a shipping container from a port to an intermediate destination, usually a warehouse near the port of entry. The process is performed by a drayman who brings a power unit to the port to pick up the container.

Transloading is the process of unloading freight from one mode of transportation and reloading it onto another.

LTL shipment refers to freight shipments that are six pallets or less. It is a solution for merchants who need to move a small amount of inventory but do not have enough to book an entire truck.

We’ll arrange your full-or-less-than-truckload (FTL) shipments between any two points, with the same convenient, simple pricing and integrations you know and love.

Store your inventory to be shipped anywhere. Choose from multiple options for inbound and outbound, including B2B (wholesale), FBA, eCommerce, and more.
Transparent, straightforward pricing: Take advantage of a ‘pay-as-you-go’ pricing structure for stored inventory and get pallet-by-month pricing—saving you headaches and costs.

One inventory partner makes life hassle-free: One vast storage network, one point of contact, one invoice, and real-time visibility means you can focus on growing your business instead of on your own logistics.

In order to book an order, you’ll need to know the number of your shipping container, the contact information for your freight forwarder, and the port of entry your container is bound for.

As of this time, ShipTop offers services for five major ports of entry; Vancouver, Montreal, Prince Rupert, Halifax, Saint John. Have any questions? Just reach out to [email protected].